Frequently Asked Questions
We aim to have your replacement assessment uploaded for the insurance company's approval within 48 hours of meeting with the client. If you require a replacement assessment immediately, we also offer an Express Assessment service, ensuring an assessment is completed within 12 hours of the client meeting.
JIC employs a cost-plus pricing system, different from the typical retail-minus system used by traditional jewelers. This means we regulate our profit margins and apply them to our costs, resulting in significant savings for insurance companies and their clients.
The JIC platform streamlines jewelry claims, expediting the claims process. We prioritize exceptional customer service and satisfaction through quality products and transparent practices, making the process easy for insurance professionals and pleasant for their insureds.
While home insurance policies vary, many insurance providers apply depreciation to items that are cashed out. Replacing with JIC ensures proper indemnification for your claim, ensuring satisfaction with the claims process.
No, JIC can bill directly to your insurance company. We may collect a deductible on behalf of your insurance company, and additional charges could apply if a client chooses to upgrade a particular piece not covered through insurance.
You have the right to choose your replacement source. We offer replacement assessments for insurance companies, which clients can use anywhere they prefer. Keep in mind that some jeweler's retail price models may not accommodate the savings we can offer.
If you have any other unanswered questions, please feel free to contact us directly. We would be more than willing to address your questions or concerns by email, phone, or in person.
The All-New JIC Cloud Application
JIC is just as much about jewellery as it is about technology. We pair unmatched jewellery expertise with the most cutting-edge technology in order to provide a truly unique claims experience for insurance providers and policyholders.
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